1. General Information
JPCS provides private transportation services, including airport transfers, event transportation, and charter services within Colorado.
Bookings can be made online, via phone, or by email.
2. Booking & Payment Policies
Online Bookings: Must be made at least 24 hours in advance. For last-minute bookings, please call or email to confirm availability.
Accepted Payment Methods:
Credit Cards (processed through Stripe)
Cash (requires a valid credit card on file for security)
Corporate Monthly Invoicing (for approved accounts)
Deposit Policy: A 50% deposit is required for any trip totaling $200 or more at the time of booking.
3. Cancellation Policy
24+ Hours Before Pickup: No Charge.
12-24 Hours Before Pickup: We will charge for 50% of your total booking amount.
Less than 12 Hours Before Pickup or No-Show: Total booking amount is charged.
Refund Processing: Refunds will be processed within 24 hours of cancellation if due. Additional processing time depends on the credit card company or bank.
4. Invoicing & Late Payment Fees
Corporate Monthly Invoicing: Available for approved business accounts. Invoices must be paid within 15 days of issuance.
Late Fees:
Payments 16-30 days late: 10% late fee added to the invoice total.
Payments 31-60 days late: Additional 20% late fee.
Payments 61+ days late: Additional 30% late fee and potential suspension of service.
Collections Policy: Unpaid invoices over 90 days will be sent to collections.
5. Wait Time, Extra Stops & Additional Charges
Grace Period: A 15-minute grace period is included for all pickups.
Wait Time Charges: After the grace period, wait time will be charged in 15-minute increments in line with to our charter rate.
Extra Stops: Additional stops will be charged as wait time in line with our charter rate.
6. Passenger Conduct & Responsibilities
Cleaning & Damage Fees:
A $199 cleaning fee will apply for excessive messes (e.g., spills, vomit, pet accidents, smoking odors).
Food & Beverage: Passengers may consume food and beverages in the vehicle.
Alcohol Policy: Open alcohol containers are permitted per Colorado law, provided that JPCS does not supply the alcohol.
Pets: Pets are allowed with prior arrangement to ensure proper protective seat cover, if needed.
7. Liability & Disclaimers
Lost & Forgotten Items: Any personal belongings left in the vehicle will be securely held until return can be arranged.
Traffic & Weather Delays: While we plan ahead for delays, JPCS is not responsible for service disruptions due to traffic, weather, or other factors beyond our control.
Refusal of Service: We reserve the right to refuse service to individuals due to:
Inappropriate behavior
Excessive intoxication
Violation of safety policies
8. Privacy & Data Protection
Please see our Privacy Policy page.
9. Changes to Terms of Service
JPCS reserves the right to update these Terms of Service at any time. Any changes will be posted on our website and will take effect immediately.